SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought it for the iphone 7 plus. The box is complete. Packaging was solid.
Exactly the description. Entry in Spain in 15 days
very good
Top
Perfect for iPhone XS Max
Awesome. Better than expected. Everything OK.
Great product
Really nice waterproof case for the motorcycle
Everything perfect seems firm
The seventh iphone comes perfectly (without a cover). The plastic is pleasant to the touch, inside the soft silicone insert is a seal, the mount looks reliable. The screen and button work without problems. I did not check for tightness.
Very good quality! Recommend!!
Perfectly, completely satisfied with the case
Motor is also not more suitable for bike. This is my idea
Great cover! It's a pity that there is no possibility of recharging
The parcel came in 17 days before latvia. Everything looks very good, further operation will show quality.
Good product! The Only flaw that I can find are the hooks somewhat weak comes off with many solicotazioni
THE product is excellent. However is poor fitting cover in support to fixed on the bike. But have a good protection against water.
Great
Item recieved in good condition. All good.
Great product! Delivery A little long but top! RAS
Delivered faster than shown neatly packed and looks good.
I did. All as described and all exactly. Thank you.
Everything came as described and on time.
Good. On my motorcycle even off road.
High recommend
Arrived super fast and met expectations
Everything is super, for iphone xr came perfectly, to moscow for 2 weeks, i recommend the store
I am very satisfied with this purchase. The product arrived very quickly (only 8/9 days and the product is perfect). The case protects the phone very well and allows to use the touch and all the buttons of the phone (despite the fact that the volume buttons and the power button have to be taken one step.) For accessories, setting up and taking control is complicated at first but it is done fairly quickly. I recommend without hesitation :)
For the price is not bad. The thread doesn't squeeze too hard but hold on. You can't charge the phone with the case on but you can make a yam to fit the cable
Perfect, arrival ahead of schedule, the only thing with iphone 7 or higher does not detect the home button as it is not a physical button go robust for the price this perfect
Perfect
It's so good.
Received in 2 weeks can be received nice
Product as described and looks and feels very solid Came in a plastic cover and was well packed for shipping. My iPhone 6+ fitted nicely in it and does not move around so i,m happy with it.
Excellent material, well worth the value. Mobile Phone fits perfectly
Number 10 5 stars
Thanks i like
Nice product
All The Best. Thank You beautiful
Thank you, good
It came too fast. Thank you i will
Quality is not bad. To moscow less than 2 weeks.
Thank You received
The plastic quality is fine. What are my chances of trial in the rain has not happened yet. I think it stays for waterproof completely silicone too phone. It's about getting the phone out of silicone alone. A practical solution could be considered to him.
Cool
Nickel