SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast and good quality!
Excellent backpack for your money. Suitable for 2 weeks of business trips.
Excellent backpack, good quality. Shipping fast. Seller recommend!
The backpack was delivered very quickly. The backpack itself is excellent, The compartment for everything else is very roomy, completely quietly fit things for a trip for about 6-7 days. So I recommend. A backpack is really worth its money!
This Super cool
Excellent quality. Very dense Th material. Thick back. In reality, better than in the photo
Fast shipping. it's good for dell alienware 17 R4
Decent backpack. Good capacity. I'm coming very fast.
I was surprised at the good quality, very good backpack
Arrived earlier than anticipated. Looks very strong and durable but smaller than I expected. I recommend store.
Excellent Large strict backpack! Thank you!
The backpack is excellent! She took her husband as a gift and he was very pleased. Many necessary pockets: the upper secret for cards and Important Trifles, side pockets on locks, compartment under the laptop, inside there are compartments for a notebook or tablet. Quality at altitude: the fabric is good, stitched perfectly, the accessories are super!!! Thank you to the store for speed.
Order received. Ordered 17 size as my height is 192. The laptop 17 fits, the backpack does not look bulky. The seams are even, the fabric is water-repellent. There is a department for a laptop (i would add straps to keep a laptop if it is small) the second department can be under training accessories or under clothes (a sweater, t-shirts, replaceable shoes will enter. Sports suit.) There is a charging wire. On the sides are two pockets. The back is soft. On the straps a suction cup for the phone. In general, the backpack is branded, solid. I recommend the product and store. As a gift put a good mouse pad. If you need a backpack for a laptop take. Quality is super. I will wear it everyday. The store of success in business, it's nice to receive a quality thing. Thanks Gift For Mens
Espectacular mochila, me encanto..muy buena calidad. Demoro 5 semanas en llegar a Argentina... cosas de aduana. Pero hermosa...la recomiendo....
All ok, cool backpack, did not even expect!)))) as a gift put a mouse pad, thank you!)
In moscow delivered the courier within 3 days. Bomb backpack! Everything is very thought out. Nothing superfluous. Functional. Even the loop for hanging by the hook is. Very satisfied. Worth your money.
Came for a month, a lot of space, took for 17.3 beech climbed, and also places with a shaft... The quality is felt, the store also put a mouse pad as a gift!!!
A product that prezou by beautiful construction having a great matter employee for its construction conferindo-a a great strength and durability. Ergonomics though I with notebook weighing 2,5 kg more college compared to my old backpack material which was unbearable move with my notebook it, the Kingson first glance will make easy this option. To think in purchasing this backpack in order to take a notebook, work or college and some pieces of clothing material for some travel as I do, indicate that buy 17 "even a notebook 15" or 14 "in my case, because it is compact, So if u think take some pieces together to work material for 17 ".
The backpack is very large. The 17 inch laptop fits with a margin.
Now we have a complete set! Delivery is very fast, to kiev in 16 days! Quality of goods at altitude! For comparison on the photo backpacks 17 "and 15" of one model. Large for long-distance trips, and smaller for urban use (in a smaller easily placed 3 bottles of 1,5 liters). Usb wire is easily removed if it is not necessary or folds into a small pocket made specifically for it. Traditionally the store put a mouse pad as a gift! We are happy with the purchase, we recommend everyone and express our sincere gratitude to the seller with the best wishes!
it's very a beautiful bag! I love it! it's compatible with Lenovo y900.
The backpack is the same as in the description. Durable and roomy. I recommend.
nice quality product, 5 stars
Excellent bag and Quality .. Excellent store .. 5 Star ++ and the seller send free laptop bag .. many thanks kingsons ❤❤
Live In Brasil, condition of Thick Bush, the product came fast, intact and meets the promised, arrived within 20 days. Very satisfied with the product, recommend. Great quality! Note 10
Stunning backpack, the husband is happy with the gift!! Delivery is long but the store is sociable and pleasant. The backpack is quite large and roomy with a lot of pockets, it's very cool that there is a pocket on the back, a hidden, wonderful department for money and documents. Recommend!!
Backpack quality, really liked. Thank you for the gift. delivery 2 months to ukraine, maybe due to new year holidays
Arrived in half the time, 20 days instead of 40 provided. Perfect packaging. All same as description, very spacious, comfortable and soft on the back, USB cable for charger, 7 pockets outside total (including two sides with a few pockets inside) and other inside the backpack. Gift a pad for mouse. Great shopping and super recommended! :)
Really a high quality product. Recommend the all, a backpack well made and very beautiful. Resistant, excellent, worth the investment!
The briefcase is super, ordered by 17 size, very healthy, just what you need, materials and build super.
Excellent everything, super delivery, who needs a big backpack 17 just right, the quality pleases for 1900 then. Thank you store!!!
We buy with my husband the second such backpack only took a bigger size. The quality is excellent, the first one has been a year in travel look like a new one. This backpack for husband on the height of 185 is perfect. Very roomy, computer, wires, clothes and shoes all climbed
Thank you very much! Very satisfied with the delivery, there was an order for a week! I recommend!