SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good! Recommend. Arrived very early.
Like came all accessories as described, fast arrived in Brazil post here that delay to delivery. It was still not'm Using but made only a test very good picture.
Believe arrived full. The store sent fast, took a little when arrived in Brazil, it was some days stopped in customs, but not taxed. Are many accessories, yet will check and learn how to use them. But has called the camera and tested, work straight and makes very good video. In short, like product. Recommend. Thank you,!
Received the product in perfect condition. Delivers very well what promises. Tested in water and moving and work perfectly. Exceed recommend at cost-effective. Great store and great product.
The camera was sent and arrived very fast. All complete. The video and photos were made with herself. The picture is very good, for first Test was satisfied.
Camera top, very good, quite accessories, excellent product. Fast Delivery
The product come with a small defect on display, the rest is very satisfactorily
chegou rápido, excellent, com todos os acessórios. recomendo
Very good!!
All as proposed in ad!! Many accessories came along. Honestly, if you search start something fancier, this camera is very good for it, need not too shabby in a more expensive, this here meets very well your needs. Very very happy... thanks Gifts for men's
Packing is very good. Turkey came to eat in 20 days. I recommend the product well. I bought it with options 7. SD card myself I receive 128 GB.
Very top as ad perfect TDs TD perfect accessories
Arrived all perfect, no charge. Tested recording about 40 to 50 min engraving 1080p 60fps by battery...excellent quality..!
Arrived all perfect, very fast like very recommend the store.
Exactly as advertised. I am quite satisfied.
Already is the second to buy here , never had a problem, top product… recommend. Fast delivery.thanks gifts for mens !
Produto excelente. Recomendo!
Is my second camera, and all OK, this chose one with remote control. Super fast, honest supplier, recommend.
Received very fast, the product arrived in good condition, both photo and video quality is very acceptable, images look sharp, for an amateur goes great, without becoming professional but for the price you cannot be asked to be. Seller recommended.
wery good
Excellent rewarding everyone
Looks great, not tested
la compré en oferta no esperaba que fuera tan buena , recomendado por el precio
Work well. Shipping fast four.
Good camera for your money
The overall impression is very positive. Equipment, quality of materials, assembly, all liked it. For this, solid 5 stars. The camera has not yet tested fully, I want in good mode, on a bicycle. Total: the store and I recommend it. All successful purchases
Very good
Arrived very quickly, still not used just called to see if was working but apparently it's all right tested audio not like but video're cool, will still search has some Q can use for better audio.
Received in 3 days, works perfectly!
The camera for its money is normal. The store is sociable. The goods reached in 4 days.
Exceeded my expectations. Realized tests to assess and everything on schedule. Come with all accessories, well packed and on time delivery. The camera itself, the value is excellent quality. I am very happy with the purchase.
Super fast delivery! the camera itself corresponds to the description completely
Заказал 07.06 пришла 09.06 МОЛНИЯ!!!! Брал максимальную комплектацию № 8. Всё пришло без нареканий. Комплект соответствует заявленному. Проверил аква бокс, воду не пропускает. Камера и пульт работают идеально. СУПЕР!!! СПАСИБО!!!
Everything is fine. It is worth buying.
отличная штука
It arrived in 3 days to Hungary.
produto de excelente qualidade, super recomendo
For your money, a cool camera. I use it as a motor recorder on a helmet. Quality for the blog is not suitable, but for personal viewing pleases. The audio in the wind is all noise, even in aquabax. In general, very satisfied, ordered additional batteries
Fast and as described
Very impressed, can see on my iPhone in real time what the camera sees. Good assorted accesories. Overall very pleased.
Fits perfectly on my bike! Thanks!
Very good like
viskas tvarkinga,veikia puikiai
Order came in well, lack of proof to know how it is, but for the information you ask to collect from the internet the cameras are super good in relation to the price.
Great store, great camera! 5/5
Excellent product price. Came along many accessories. Already tested and is an excellent cost-benefit.
The product is good, has an excellent camera and a good battery according to the price. Arrived on schedule (7giorni working) and the content is arrived intact. The wifi camera works but advice download "iSmart DV" instead dell'app that recommend the booklet.
Took for the child, looks good did not check no memory card.
Excellent product! Top quality, highly recommended, arrived in Mexico in 3 weeks, 100% recommended, gracias gift for men's!
Good quality for its price. Fast delivery!