SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
product is awesome!!!gift for mens!! thanks
Came quickly, the clock met expectations for all 100%! Strap Leather The watch itself is metal, did not hang 100 grams. Look stylish, brutal. The main thing is not to lose the instruction, without it quickly do not adjust them. Seller recommend!
Excellent! Watch-fire! Set up.
Super
Excellent Product
Watch-fire!
I arrive in estimated time and good conditions
In love with watch
Excellent quality. Took around 2 months but completely worth it for the money.
Everything is super
The watch is excellent, there is a date, the day of the week, on the hand look good. The only negative is a rigid strap
Great quality, my boyfriend likes it very much.
Beautiful watch. Description's right exactly. Beautiful finish. Am very happy with it! Very fast shipped.
Excellent arrive in an exact month, I recommend.
Very pleasant to the touch, came quickly in 3 days, adjusted everything very quickly thanks to the instructions, massive, heavy, on the hand sit perfectly! I really like it!
Watch super!!! Delivery is fast. The store put a gift box at my request thank you very much to the seller i recommend, i will order more.
the watch itself is exactly like in the picture, all functions are working. The back light is good, very good quality in general... thanks !!
Excellent quality in the product, i am very satisfied with the purchase. thanks
Shipping fast! Good quality product! Purchase is satisfied!
Excellent Product, top quality, buying arrived in record time, not believed were exactly 22 days. I Am very satisfied.
Excellent watch weighted... With well finishing... My husband liked it very much... Excellent dilivery time... Its my first experience with Gift for mens and I'm really satisfied with this product. I'll buy more from here.
Excellent. 22 days to lima, peru. Super fast. The clock is very nice.
High quality, very fast shipping, same as described. Recommend this products from the store! I am very satisfied with both of 2 pieces! Black-Orange colors, amazing, beautiful composition!
Great product, excellent material, super fast. Recommend
Beautiful watch, excellent purchase, which came out very fast within 25 days.
The three watches look great, they look great and the functions are easy to use. Very satisfied with the purchase, definitely purchase ré again.
First buy this model, found very beautiful.
Watch the fire !!! Look stylish, expensive, packaged everything correctly! In the Yamalo-Nenets Okrug came in 15 days! I liked it, the store handsome, order!
Product looks very good quality
Great product! Watch very beautiful. Estimated delivery very early.
Men's watch but, as a women I like it also. great so far!
Got very quickly, look cool!!!