SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Me encanta mi nueva mochila, muy espacioza , muchos compartimientos, estoy muy contento...Gracias . vendedor recomendado al 100%.
The product corresponds to the description!
In 4 days already called the courier, very quickly delivered. Looks good, for a laptop a special pocket + strap is fixed. i'm happy, i recommend.
Very fast shipping! For 5-10 days to yaroslavl) thank you very much for such a cool backpack!! I recommend!
Shipping 7 days. The quality is excellent. For the fifth grader of the future took, i think the most. The shape holds, the places are enough. The lock is flimsy, but it's trifles. In general, zbs. I recommend, my money is worth it.
Cool bag for acceptable price :)
The backpack came in time, the condition is excellent
Excellent backpack, quality. Material, seams, locks, accessories, everything is excellent. Packaging branded. There's nothing to complain about. Even a complete usb cord supports fast charging. Double lock is generally interesting. On my height 182 and weight 95 straps, and the backpack of course, dress up, take off and tighten comfortably. The store even video as a code lock to program offered on e-mail to send and send. Excellent thing for an adequate cost. Thank you!
I don't know how to describe my emotions about this purchase. First delivered it to me extremely quickly! Secondly delivered to the house by courier! Although i live in zhoposransk! The store is very sociable and answers all questions. (Portfolio quality at height. Fabric, seams, locks, everything is perfect, spare my money, definitely recommend) p.s i myself immediately did not understand) to put my password from lock, you need to put a default password 000, and there is a ma'alenka button, press it until click, it is fixed, enter the password, and press the button on the side, And all) new password is ready! (((sori for error))
To the chelyabinsk region a month. Everything was tracked. For this money it looks quite dignified. In the last photo in,, raincoat "))
Bag is a good price resistant. Thanks to the store. Brilok gift
I ordered from rasha. vesli 11 days!!!! brought the courier!!!! all as in the photo, the material as good backpacks strong,!!!! and pleasant to the touch!!! All super!!! I ordered not myself, he chose a teenager to school himself!!!
Excellent quality and fast service again from Gift for men. Very safely packed, quickly shipped and only 15 days postage to Ireland.
Backpack is great! I'm happy! There is a light smell, most likely impregnation, should soon fade. Quality матерьялов good, think long serve. Quite roomy, given the size! I recommend!
The backpack received such as it and presented, the quality is excellent conveniently tightened under the shoulders!
The product arrived before the date and arrived in very good condition, it is exactly a as described, looks very good material and is very pretty.
Delivered quite quickly (15 days), to the quality while there are no complaints, it is possible to write off later. Lock works, usb port too. The kit also comes with a rain cover. While satisfied! Thanks to the store.
Everything corresponds to the description. Sits comfortably. Only did not find how to change the password on the lock.
I ordered this backpack 4 times. 1 arrived very quickly (1 week to the Netherlands) but the others were delayed due to my tax agency. However, after sending the invoice, there were no extra costs. The backpack itself was well packed (folded, but the fold quickly disappeared), and looks great! The material feels nice and durable. I hope it will live up to that. I absolutely adore all the useful tools on this bag. Especially the lock and the rain cover. The USB port is useful too, since I always carry a powerbank around. The store was also very nice and helpful, especially when 3 bags were being held by the tax agency. I look forward to testing the bag extensively. If there is anything to report, I will surely do so, but for now, the bags look super nice and very sturdy. 5 well deserved stars!
Amazing bag, very high quality! Came very quick (about two weeks or Maybe less.
Great backpack, ideal size for travel and for the day who need not take much and charge very weight, great or small!
Goods according to Hope, top aborigin walaupun long wait stunted in the country, but I am satisfied!
Backpack really liked, the quality is cool, everything is super!!!
Perfect! Great quality.. And exactly as described. I 100% recommend it.. Thanks store
As described, good quality
Quickly reached. Backpack worthy command.
In peter 8-9 days from the moscow region. A good backpack, thought that it would be more roomy, but a very roomy front compartment and an internal pocket in the main compartment for a laptop with a tablet very well steal a useful space. If you wear documents, a laptop and sandwiches to work, then i think you will fit perfectly! What did not like, this is a yusb connector, which is constantly pulled out and it should be inserted in place, although on the glue it sit! Default code is 000. To change the password dial 000, then on the right end at the bottom press the hidden button toothpick and set a new password, then press the open lock button, all password is changed.
The backpack has arrived in 15 days! The quality is superb and I tested it down of the water tap to check out the waterproofing without the cover, and no any drop of water has passed through. It's also nice to use it as a small travel bag
It came just super afraid that the laptop would not fit, flew in like a native. the quality without exaggerations is excellent, the kit gave a still non-permanent cape on the briefcase. inside lay a cord for the cook bank. all super guys even did not expect even such quality. many thanks to the store, very happy with the purchase, i strongly advise you to buy from this seller he knows his business. portfolio super recommend, in a word do not think forward for shopping!!!!
Found it very beautiful, sturdy! Super recommend
The backpack is very good, with a lock code. Walked about 2 weeks to the crimea) quickly sent. I ordered for a gift, i liked it very much. Just did not come for some reason the cover from the rain. And so it is very high quality, locks go well, everything works. Very satisfied. I recommend. Thanks to the store and the store.