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Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-12 Business days |
Canada, Europe | 10-15 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant bracelet, beautiful, very gentle. price-excellent!
A very good bracelet, though bolsheva slightly. I did not communicate with the store. Sent fast.
I lov it.
Very beautiful but I am wearing as a necklace I am already purchased a black one Fast delivery
As described. Fast shipping. Recommend
Fast shipping. Very nice.
Is beautiful
very attractive most pleased
Very cool! Thank you!
Compliant and very pretty
Very beautiful
An excellent bracelet... came quickly and safely, .. I recommend and wear it yourself and as a gift will do ..
beautiful , thanks!
Excellent product, I love it, it feels very good material and arrived very fast
just wonderful!!
Great quality! Very very fast delivery (less than 3 weeks in Switzerland), very well packaged. Absolutely perfect. To recommend!
Thank you all well, cool bracelet
I arrive early, just like the. Pedí
Everything has arrived very fast, good product quality, well packaged, as seen in the ad. It is natural stone
Very nice bracelet. Delivery in 20 days.
Packing was well done. Beautiful bracelets. Quick delivery.
Very heavy
very nice beads but a little too many beads for my wrist.
i received in 25days, classical style with oum symbol .perfect
Light weight and beautiful.
Fast shipping! Very good quality item! I'm very satisfied :-)
It’s perfect! Came in 2 weeks early
great product and fast delivery thank you store, I will buy from you again inshaAllah
This bracelet is sooo beautiful, im gonna order it again to have more!
Excellent
Very beautiful
Beautiful same as the photo i arrive in canary islands very quickly
Excellent article, perfectly matches my expectations