SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant Phone: rough back, the camera unit looks impressive, by weight is not heavy or light, the screen is large and bright. The cameras are very good and front and main. Processor top. Drove a month, packed well. I definitely recommend the store. Thanks Gifts for Men's
Shipping time 12 days. The phone itself is very bright, a lot of all kinds of functions and features, the cameras are excellent, a lot of any chips, the network are the finger slides well. Thank you seller. Recommend.
Cool smartphone. Very long shipping! Packed box was in normal postal, black package and package filled with air. Lucky Box did not suffer. Parcel weight 633 gr. The film is already pasted on the screen. very happy... thanks gifts for men !
super super...thanks
With the phone all very good, The box has arrived intact. happy here !
wow, I'm very sastified with this cellphone, all work perfectly ...thanks
It came at the designated time, everything is in order! If something goes wrong, I'll write it down.
Very happy with my purchase, recommend to everyone...
Great Smart Ordered with a friend, very satisfied! this smart cellphone is perfect! all work perfectly.. super happy!
Packed was just super in the inflatable bag. The phone is excellent, everything works without complaints, everything corresponds to the description, the camera is very pleased, not inferior to the average budget flagships. I recommend this model to everyone, you will not regret it. Thanks Gifts For Men's
I take the second phone from this store, everything is clear and fast, officially.... Thanks Gifts For Men's...!
Super super cellphone... recommend to everyone... Thanks Gifts for men's!
Delivery 23 days, all came whole packed. equipment is excellent, screen , system and everything work perfect for me...
Everything came intact and safe, packed well, it came quite quickly, sent on the second day, went somewhere 20 days, the store advise
I took it on sale. this cell is perfect for me... all work and everything is excellent
The phone came for a week later than the claimed. Sent immediately when paying. Took to replace realme 6 pro. The phone itself is very good, while I liked the vibration, smooth operation, camera, fast charging. So far only the first day of use, I'm happy.
Phone with global firmware. The camera is good and the phone itself is smart! Packed well
excellent cellphone, all work perfectly... thanks ..thanks.. shipping time... 3 week...
Cool Smart, liked to much ... recommend...