SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All in perfect Conditions !! thanks Gifts for men's!
Телефон отличный . Соответствует описанию и характеристикам. В комплекте прозрачный бампер и наклеенная пленка. Продавец общительный . Отправка быстрая .
Телефон пришёл в мягкой воздушной упаковке. Фирменная коробка полностью запечатана в плёнке. Повреждений не обнаружил. Телефон рабочий, русский язык есть.
Чудесный телефон! Пришел быстро, отправлен быстро! Все качественно упаковано! Как будет в работе, дополню ещё отзыв! Пока очень довольны!**** Wonderful phone! Came quickly, shipped quickly! Everything is packed well! As it will be in work, I will add another review! So far, very satisfied!
super !!! super!!! recommend
Excellent product! Exceeded expectations!
Excellent phone, I bought my daughter for my birthday! She's very happy! Later I'll add on her impressions. Recommend. thanks Gift for Men's!!
The order was delivered in 21 days. Packaged with high quality, came without damage, you can use it right out of the box. The Russian language is available, there were no problems with setting up and transferring applications.
A good device, perfectly lies in the hand.
Be bone product thank you
Cell excellent, very very good.
Wonderful phone! Came quickly, sent quickly! Everything is qualitatively packed! As will be in the work, I will add more feedback! While very satisfied!
All OK.
The phone reached Voronezh in 28 days ( covid 19 delays),very happy with my new cellphone!! thanks gift for men's!!
Продавец отправил товар в течение стандартного периода, и упаковка была хорошей, и заказ прибыл в хорошем состоянии, как в описании в течение 17 дней, спасибо
The store shipped in a standard period and the packaging was good and the order arrived in good condition as in the description in 37 days thank you
Arrived in 3 days in sealed box; Works very well; Update made; I recommend
Good store. Recommend. Everything is fast and honest. Moscow 2 weeks
The phone is great. Corresponds to the description and characteristics. Includes a transparent bumper and a pasted film. The store is sociable. Shippment Fast.
Phone fire, then only get used to the shell
Excellent phone, I bought my daughter for my birthday! She's very happy! Later I'll add on her impressions. Recommend.
Mobile arrived one day late, instead of 3 it took 4 day s, but the wait was worth it, this mobile is crazy, storage to bore and with those 8 ram, you change between apps effortlessly
One pass.. Fast and intuitive. Recommended
parfait équipé d'un écran protégé et d'une coque silicone
Fast shipping, I recommend
Ordered on 28/04, received on 30/04. The phone is great, already ordered 2, one for my father, one for my mother and this one for my stepfather! I recommend the store and the product.
Very good phone and very fast satisfied
Beautiful, super fast and excellent cellphone, Thanks Gift for men's!