SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Congratulations identical product description ad, this cellphone is beautiful and work perfectly !
Fast shipping, product as advertised. Very good, Recommend!!!
The parcel came quickly, everything is perfect ! happy happy..
Quickly sent, the device class, through the clone all applications moved, SBER. No problem. I did not wait for the update, I updated it manually. , I liked it, convenient in everything. Take it will not regret, especially now at a bargain price. happy!
Great store, accurate description! Global version, Phone-gun, take you will not regret! Packed Super Fine. Thanks Gifts for men's !
wow, this cell is perfect for me, all work excellent, the internet super super fast ! thanks gifts for men's !
The phone arrived in about three weeks. It was sealed in a sealed bag. I install new applications and everything work perfectly, happy here with my new cell phone !
Got everything right. Very good phone... happy here !
Great Store! Sent the next day, The device is sealed, the Google is from the box, . Excellent, recommend !
Perfect the store was very attentive.
Cool phone, conveniently lies in the hand, bright, smooth, awesome screen! Before Peter in four weeks. Many thanks to the store! I recommend definitely!
Thank you very much. Packed very well in an air container. very happy here !
Delivery about a month, the cell phone work excellent in general, battery life is perfect , all good.
Top product, fast not have complaints came Portuguese Brasil, has many functions that the ROM overall Really has as themes and so PC connect, very top device recommend, thanks Gifts for men's !
The product corresponds to the description is packed very well. Thanks store
the sent was fast, two days after the purchase, delivery time 22 working days for my city. Device is excellent, good money.
Great store, accurate description! Global version, Phone-gun, take you will not regret! Packed Super Fine...
Mobile top, took 23 days to arrive in Manaus
Fast shipping, product as advertised. Very good, stated as agreed. Recommend!!!
I'm super happy, super advise. I did not communicate with the store. But the messages respond quickly, the contact is! Thanks Gifts for men's !
This cellphone is perfect for me, everything work perfectly I'm very happy.. thanks for your fast shipping..
According to the first impressions compared to my old Mi 8 Lite (on which the photo was taken), this phone just flies. Immediately came an update for 3.9 GB. The phone was more for games and I think with this task it will cope in full. If there is anything to write, I'll add a review. And I will say that the phone is just a gun in this price segment, take it will not regret.
Very good phone, fast and good,the camera is very good, picture taken with her, passed without fees
Delivery about a month, the phone in perfect conditions... all work, beautiful and I'm very happy with my purchase..
Everything came. The clock is real, during the transport of the box, but everything is whole. thanks Gifts for men's
Excellent cellphone, very happy... Gracias !
The phone came quickly, packed perfectly, everything works.
Came for a month, otherwise everything is fine. with the store did not communicate, there was no reason. Smartphone is perfect... excellent everything..!
Beautiful ! screen, camera , everything ! recommend !
Delivery is exactly 25 days. turned on, chose, language, region, and that's it. Everything is already out of the box, the market, and all its applications, Yes, the box is sealed. super cell phone ! Gracias Gifts for men's !
Delivery just under a month in the Samara region. Kenika. i'm very happy.. and thanks gifts for men's !
The phone came to Omsk for 21 days, within the deadline, sent the phone in 3 days after payment, the characteristics match, ordered with headphones, boxes in factory at the time of the review I do not unpack as it is a gift, but as i can see this is perfect... Thanks !!
Shipping 3 weeks, packed very well, the cell is perfect !! thanks