We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||7-12 Business days|
|Canada, Europe||10-15 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack itself is good. The additional "fasteners" for screwdrivers and other things inside are little functional. excellent for me..
Back back arrived in 5 days and this backpack is amazing! The price was awesome and we couldn’t have been happier with it. My son loves it!
This backpack is very spacious and is capable of expanding into an even bigger size! I'm in the process of preparing for when stuff "hits the fan"... so I'm making my boyfriend and I emergency bug-out bags to just grab and go in case of an emergency situation. I bought this one for him and a pink camouflage one for myself from a different brand. But now I'm considering buying this same one for myself too. I love this backpack. It even has a built in whistle and a bunch of secret pockets... etc. They weren't lying when they said "very big". I'm happy with this purchase! I definitely recommend.
Just what I need, excellent! and the item is definitely worth the price.
Good backpack, big enough space in the main area, and the size it can be expanded or reduced, happy here!
Backpack 60 liters, one general transformer pocket, there is a pocket for hydrator, a pocket for documents and a pocket for small things. in general, this bag is excellent !
Chic backpack, very Good material It's really big 60 liters... very very happy,..
I really liked, large, material in general, is great quality !
An excellent backpack, everything is perfect ! thanks Gifts for men's !
Still not used, but the size is excellent and the material looks very tough!
It’s awesome, durable, large, and for the price it can’t be beat. I am former Army Infantry with yours in Iraq and Afghanistan and this bag holds up.
Excellent product, very spacious backpack, beautiful, durable. arrived ahead of schedule, well packed. Exceeded expectations. Recommend.
Backpack arrived quickly. It is made from sturdy and waterproof material. Has plenty of compartments and is lightweight.
Very happy here, the material is excellent, I recommend the store !
Looks very good. excellent product, I recommend ..
Excellent strong backpack, firmly sewn, roomy, zippers reliable at first glance, operation will show. Definitely worth your money!
I am so happy to buy a bag with such a good design at this price...thanks !
Perfect very good thank you I recommend
A very good backpack, its money costs, Recommend. very happy here..