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Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-12 Business days |
Canada, Europe | 10-15 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great Value, Recommended
excellent !!!
super happy, excellent bag !!
Good quality, very happy... recommmend
Amazing quality , arrived just on time. 10 days to London. Great for little business trips or as work backpack coz it looks super smart. Will deffo order again from the store. Big thumbs up
Outstanding quality, accomodates Alienware 13R3 laptop as it was made to measure. Million Thanks to the great store!
What a great surprise. the bag is large and beautiful, well finished and has no unpleasant odor. the storage is spacious and practical and it is elegant on the outside. I recommend this product. Bad delivery note because the delivery in 10 days was not respected at all, it was done in 3 weeks
Strong housing, and good material quality
perfecta, muchas gracias gift for mens!!
More than satisfied, serious salesman.
very good product highly recommended, thanks Gift for Men's!!!
The backpack is good. A kind of worthy-Noble. pockets for all the necessary things, while nothing superfluous. Quality at first glance pleases: Let's see how it will be in the sock. They did not regret what they took. thanks gift for mens!
greatest quality, thanks!!
Super is beautiful and practical. Great workmanship Highly Recommended is just MEGA!
Very fast shipment and delivery. Delivered to the door. Quality is awesome. In short, the goods are good, you can take it safely.
good quality, very happy!
The bag is very good, according to the description. The bag was shipped very quickly but it took 15 days to arrive .... recommend it! thanks gift for mens!.
Corresponds to the description. I recommend to order.
good product, good materials, fast delivery
The bag bigger than I expected, quality very good