SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the rug. Shipping fast. Seller responsive.
super !! excellent Charge !
Excellent, I'm happy!
Thank you so much! Delivery 10 days-chic!!! The mat is beyond praise.
The mat is fire! Quality at altitude! Perfectly washed. I will order more!
Like norms, relatively not Long Drove
I already took this one. Quality is good. Delivery 4 days in St. Petersburg.
Fast shipping! For a gift, I do not unpack so far
I came very quickly. The mouse slides well. Corresponds to the description
My son really liked the smell of rubber I hope weathered
excellent, A gift for my boyfriend !! , he is very happy, shipping time to my country 20 days... covid-19 delays ... but this store is very safe .. is my second purchase here ... thanks Gift for mens..
Хороший ковёр, основа не скользит, мышка плавно, буду всех драть теперь в таркове
Beautiful, beautiful, I like it a lot, excellent quality, the only thing is that the shipment due to the restrictions of the covid 19, has been delayed a little, 25 days. but excellent service, I highly recommend gift for men's.
The mat corresponds to the description. Large, beautiful, comfortable.
Коврик удобный и красивый.
Good carpet, worth your money.
All good, delivery in 3 days. There's a little smell, but it's gone off in a couple of days.
Excellent quality, ordered for the third time, since at work, the guys also liked both quality and performance.
Excellent service and product, shipping time 11 days for me! thanks Gift for mens!
Came in 4 days
Excellent mats!! Price-quality is the most. Recommend.
excellent! thanks Gift for men's
Produto de boa qualidade!! Superou expectativa!!! Chegou em apenas ste dias!!! Estou muito satisfeito com a compra!!!
Perfeito, vendendo cumpre o que promete.
Delivery to Ramensky was 4 days. Mat of excellent quality, I really liked. I recommend to purchase.
Подванивает, рисунок несколько размазан. Но вполне сойдет.
Excellent product. Everything as described. Shipping was immediate, arrived super fast even with the problems in the post office in Brazil. Excellent salesman. I recommend
Excellent product with super fast, recommend the store!
The mat is very good , very happy! Gift for men's is the best!
Estupendo producto. Recomiendo a este vendedor. El pedido tardó muy poco en llegar por retrazos del Covid-19. El producto es tal cual anuncia el vendedor. Estoy muy satisfecha con esta compra.gracias Gift for men's!
The store sent all very fast, arrived well packaged and appears to be great quality
Fast shipping, item as described
Arrived as described. Have another the same model.very good quality.
Super Happy !! thanks
very beautiful and useful for mouse,its working smothly on it, and very fast shipping
Good quality product arrived fast recommend
Quality, pleasant to the touch.
Very good recommend!