SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful quality wallet, responsible store, I recommend both the goods and the seller.
Arrived in 24 days, good product
Excellent purse, took her husband-he is happy) most importantly-in this model there is no pocket for coins with a button, they are here on the locks)) it's very convenient)) the material is good, straight)) quality is good, we do not buy such money for this money!!! Thank you store!! Brought by courier to the address that the same autumn is nice)
good
Well reçu
Purses gorgeous invited three
I liked everything as in the description. Quality pleased.
The product is excellent
store communication is not well.they dont like to refund money but purse is good
Excellent but the shipment was delayed and came open
Wallet is not bad, delivery to rb 1,5 months. Seller thanks for the gifts
Norms
Tamam
Very good wallet, excellent quality, thank you very much for the gift
Fast delivery and top material .. Ameiiii!
The purse is excellent, as in the description of the compartments a lot, looks great. The store sent quickly, the parcel was tracked. I recommend.
Good quality
It takes a long time, but it's very pretty.
Excellent store congratulations. Very fast. Excellent product quality.
Beautiful wallet, consistent with the description.
Oke and ty for gift! :)
everything is perfect. thank you
Leave fast. Corresponds to the description. True i thought it would be more rectangular, and it's almost square, but it's not critical. In general, satisfied, lightning works, there is no smell. With the store did not communicate, there were no reasons. I put everywhere 5 stars, because there is nothing to complain about) i recommend. Oh, almost forgot, the seller put a gift, a trifle, and so nice)
I bought my husband for a gift. the purse for my money is very good. i recommend the store. with the seller there was no reason for communication.
Very fast arrived. Excellent quality. Recommended
THE wallet is well built, but found that suits with women.
Delivery to Moscow 15 days. The purse is beautiful, qualitatively made and seemingly leather. Packed in ordinary dust and package) thanks))
absolutely good
The wallet is good, and looks good. But if he was softer as real leather, there would be 6 stars to the store.fast deliver to my home.
VERY GOOD WALLET. fast delivery. good store. thanks
Very good product, i arrive very fast.
nice. recommendable !!!
Very high quality, beautiful, multifunctional!
ok
good
Very happy,came quick
The product was too good looked as per discription
nice wallets. one month shipping to Nigeria.Came with gifts. Thanks .
Good value for money. I recommend it. Thank you to the store for the additional gifts that accompanied my order.
perfect. good p&p. thanks for the gift. recommended store.
Excellent. can take a lot of cards, coins , lot of pouches. good quality.
good quality......same as shown in the picture....
Excellent.
Very nice, but when you have a lot of cards this wallet is small.
Thank you to the store gift for mens. I have put you five stars
Arrived with him coupon as gift
Everything's fine. The purse is cool, i thought it was true that it would be smaller in size, but everything is very good and high quality. Snakes are the highest grade. One drawback is product tracking. He has been on my hands for the second day, and in the tracker has not even landed anywhere
good,i m happy
Very nice and very good quality. Bigger than i expected :)
very accurate to description.Wallet is not big,but roomy inside-lots of pockets to put cards etc.Has no smell.Nice to touch.Tracking was provided.Seller put a gift-nice bail clipper!Thanks to store!Highly recommend this seller and his store!