SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
PU leather
All OK)
Fast delivery to the Omsk region. Purse chic, real leather. The skin is easily scratched, but shallow scratches are easily ironed with a finger. Well, with deep scratches, Duma, you just need to be more careful.
satisfied
I recommend a nice wallet.
All as in the description, the quality is super, delivered quickly, thank you!!!
Order after three weeks, the quality is satisfied! the store sent the goods on the day of order. thank you!
Very good
Excellent material
Very good leather wallet
Quality good, and shipping seria is fast. One gun was four.
Caustic non Okey
Leather somewhat rustic looks rugged if seams holding
Quality of skin and in general just a bomb. Recommend it.
Excellent stuff. Top quality !!!!
The item is the same as describe in the pictures. Excellent quality, material used and finishes. Great job!!
The purse is satisfied, came 7 days early. very happy...
Excellent quality, firm and tough leather 100% recommended.
leather is very good, thanks gift for mens
well made product. It seems durable. Genuine leather for sure.
Compact and stylish purse. Made neatly. The parcel came very quickly.
Good quality wallet, I would like more card slots for the current Times))
Tout ok!
Good quality, thick leather. Came to Czech Republic faster than I expected.
Seller thanks! Sent quickly. The product corresponds to the description and photos. I recommend the product and the store.
Cool shovel, natural leather, stitched well, delivery fast, 2 weeks. I recommend...
I am very pleased with the purchase. No unpleasant smell. this wallet is perfect to my dad.... he is very happy now... thanks gift for mens
I liked it very much, fast delivery and quality wallet
Recommend as expected.
Excellent!!!
Great wallet very thick leather and very well made..
Quality is excellent. I recommend unequivocally.
The purse is good. Little thing is unlikely to be put because of the hole.
Salute j'ai reçu Mon colis Merci