SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bracelet is beautiful My husband is going to love it, would definitely buy from store again thank you
Order as in the description, thanks to the store.
perfect
Excellent bracelet, fast delivery
Fast and high quality! It looks perfect! Seller recommend!
Excellent store, i recommend! The bracelet was sent immediately. Went to odessa for 15 days, took it at the local post office. Came in a puffy envelope, packed well, there was a "tulle" pouch and a soft film on the bracelet itself. It turned out to be a bit too big, but i removed one link and it turned out to be ok, especially since the links were on one side 6, and on the other 7-it became symmetrical. Looks great, for all the money)) you will take-you will not regret it!
Cool bracelet! Fast shipping. The store asked to make the bracelet under his hand, everything was fine! I recommend this seller and the product! Thank you!
Thank you store
The parcel to kazan was 12 days. Super fast shipping. Track number fully tracked. Packed was simple, but everything came intact. Bracelet i order a second time. The first bracelet lost at work, the lock was weak. The bracelet is good, massive, the quality is excellent. No comments, the goods are satisfied. I advise you to take.
Good quality, and fast delivery
so good
Excellent, thanks!
The product came for two weeks in crimea, the quality is super, i recommend.
Thanks to the store made the bracelet less at my request. Sent quickly. Good store. Quality is super.
Bracelet received. very satisfied. This is the second. The first carried half a year. liked very much, gave by kindness to a friend and already on the second day wanted such again. as if something was missing. Constantly on hand stared, if lost. Quality is good. the lock is reliable. In short received, dressed and happy as a child. Packing is good. tracked. recommend to buy. store thanks!!!!!
Excellent quality, i'm very satisfied with these bracelets, 100% recommended, i'm a little big, but it's spectacular.
Cool bracelet. Very fast shipping
I recommend the store, i put 5 +, the product came quickly, the bracelet is just a plague!
All good item excellent came all on time
Bracelet is good weighty, why buy silver if stainless steel looks no worse and stronger
fantastic bracelets high quality great store got to be 5 star
Fast shipping, super bracelet
Cool bracelet. fast delivery!!!!
Looks all good. Delivery time very slow
Luxury bracelet! Great store! I asked him to make the size of my hand, immediately responded and promised to do everything. i kept my promise. the bracelet sits perfectly on my hand. the quality and appearance of the bracelet is beyond praise! Very satisfied! Very nice to receive the goods of this quality, and appearance. the product and the seller highly recommend. buy will be satisfied.
Excellent store, the product corresponds to the description, delivery is fast.
I order such a bracelet for the second time. I liked it very much, the first carried a year, then lost on fishing, the bracelet itself unfastened from pressure and fell into the water. Delivery 11-22 january to st. petersburg
good
Fast shipping and excellent design as always..
Track tracked, fast delivery, on my arm 21 cm, came up perfectly, store advise
Seller thanks, delivery fast, the goods as in the description. Recommend!!!
The store is super, the delivery of lightning, the product is cool recommend definitely!!!!
All right from chile. I mirror it.
Nice bracelet. Came very quickly. Fully corresponds to the description.
Ordered november 11, in orenburg came 24. The bracelet is made qualitatively. The only bit too big
All good
Excellent store and excellent product. Recommend the all.
Very fast, ok