SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi hi, the product corresponds to the description, came the whole store well forged this product is suitable for small products. On the fastener is pasted a sticky bag, which protects against scratches in the way. I really liked this thing, an excellent bracelet))
Great quality. Even better than the picture. Very fast delivery.
All good. Ship so fast.
Thank you. All good. Good quality.
Perfect + + + + + + + + + + +
Very nice, suitable postage!!!
A good, quality bracelet. The capital of the urals reached in 3 weeks. I recommend to buy.
Excellent product, high quality and very nice product. I arrive within expected time. Totally recommended the product and store.
The bracelet was delivered very quickly. Fully corresponds to the description. Super!
good product. I love it.
New arrival lovely Thank you
Stylish and well made
amazing bracelet, thank you .
Very beautiful bracelet! Came another toast
It came quickly! The product corresponds to the description! Looks quite decent! I recommend!
Good condition .. nice product As in the picture... so happy .. Very comtent
Was very well, and is of great quality
Ordered 19.01.19, came 06.02.19, very fast delivery, bracelet in a usual bag with a clasp, (not much insulting, the store did not put a gift bag) look very stylish, the quality is good, although i doubt that this is leather, but eventually we will find out, the lock on the magnet, was wrapped in a film that would not be scratched, I took a gift to my husband, i hope that it will fit the size, thank you to the seller and recommend
Item in accordance with the Advertisement
I loved excellent quality and design.
Delivery 23 days, packing is perfect. The bracelet is super = i buy the second; the first was a gift for ng-was not enough, but i liked it very much. Fix the jamb. Thanks to the store for the work done, the store of successful sales. To buy is recommended-looks very stylish.
The quality is excellent, half an hour pondered how to unfasten
Just like on the picture, good quality, size as indicated
Beautiful, brutal bracelet for our dad, looks on the hand even better than the photo, thanks to the store, we are very satisfied with the communication with you
They look good, I like them.
Recommend all OK
Excellent and in good condition. By mistake don't consider or i didn't read the size of the bracelet and it suits me (my mistake) however it is of very good quality.
Very cool bracelet!
Soon received, and neatly. Bracelet very beautiful.
I liked everything
Good bracelets, quality, nothing sticks out. The order is very satisfied
Beautiful cool fast arrival
The product is as wonderful as the store described .. and arrived in a very short time
Recommend. All OK Recommend
I love it
Beautiful and very good