SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent, fast shipping ...very good quality
Express shipping 7-10 days :) Quality is excellent with good material. Fits me perfectly and it looks even better than in photos. Exactly what I wanted.
Description corresponds, delivery three weeks, appearance quality is not bad, I recommend
Delivery to Moscow 2 weeks. Track tracking. Packed in a hard box. Excellent belt for the summer. Thank you to the store. I recommend.
I am glad to work with you and his request is very beautiful
Chic belt. Quality is excellent
Cool belt. I recommend.
Very good quality. Thank you!
Very good purchase for such money
It came quickly. Layer leather. Soft.
Fast shipment, with tracking. Delivery-22 days. Quality is good. ok!
All as in the description
Very Beautiful.. Although a little darker than the photo. Excellent condition. Good quality.. Thank You.. Shipped in one month in Italy.
The belt is of a very good quality at a good price.
Very quickly delivery and strongly recommend
It came in perfect condition, very good, I recommend, very happy.
Interesting design. Good quality. Aesthetic packaging. Blue color proved less intense than the picture. Similarly brown leather. Whole looks stylish. Suitable for gift. Fast shipping. IN today I received zgrabną small package and ordered the other strap-just as gift. Recommend Salesman and product.
Good value, the belt looks sturdy and with good finishes the only paste is shipping more than a month to arrive, understandable by these dates.
Good strap, packed in transparent tight plastic
Good quality, but should have picked a smaller size. The chart is not entirely accurate.
The product arrived in packaging beautiful acne make of it again
For such money will come down. It would be great.
The belt is excellent, thank you very much to the store
nice leather belt I love it
Fast delivery and as described. very good.
Very pretty as in the picture
Good, quality belt. Practically corresponds to the description.
I arrive in laminate, I don't think it will do any more
Ordered 11.11. Got 03.01.2020. With another track number, but this is bullshit, the main thing has come. Packed well, in plastic box and carton too. Nothing on the crumpled. Excellent quality belt is very stylish. As in the sock time will show.
Fast delivery recommend, strap good quality
Very good product and good finish. Fast Delivery
Strap consistent with the description. Delivery 14 days. Successful purchase. Recommend
Excellent belt, looks very good.
Delivery is fast, there is no unpleasant smell, the goods are cool. Thank you store
All 5 belts I ordered are excellent, the store is good.
:-(It was necessary to take 2 belts of different colors
Nice product. Looks good & well built.
Super Quality. I order more.
Arrived 10 days before St. Petersburg. DPD carrier. Very beautiful and good quality.