SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bracelet received, for its money, excellent purchase, the store recommend
Same as the description, it arrived fast
nice look just like the pictures
The product is excellent.
Perfect, very original
I like it very much.
Hermosa hermosa... comprare mas.. Gracias !
Bracelet is very good, shipping time 15 days to my country ...
Llego muy rapido, igual al de la imagen, comoda y de buen ver
Very good I had no inconvenience, and it came very fast
I love the bracelet. I've buyed it for my boyfriend and he likes it very much!!
Beautiful !!! thanks
Highly recommended the shop, I arrive in 3 weeks to Peru thanks
I love it
Exelent termination. Very nice thank you
Excellent quality, i just loved it, only it took 3 week to arrive, i certainly recommend the store and i will buy you more.
delivered quite quickly, the product corresponds to the description, the store recommend.
Thanks so much gift for men Store Parcel arrived today 22 days Thanks So Much
Everything is cool, i'm happy. I recommend.
Fast delivery and nice bracelet
nice and beautiful ,recommend !
Excellent quality and sent very fast from the store good packaging 10 Apr 2019 13:40
Just like on the pics and it's stretchable
Good quality product, and as described in the advertisement
accurate and excellent
Excellent, just like the description. Recommended
Product equal to description
Very exact. 03 May 2019 12:55
arrivet fast 20 Apr 2019 03:24
Very happy with my new bracelets! thanks Gifts for mens!!