SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different locations will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
||*Estimated Shipping Time
||7-12 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of giftformens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of giftformens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything is cool, the drone is beautiful and work very well...
very happy with this drone, work perfect !
A good quadrokopter, fast, for this amount there is nothing to complain about.
I bought this for my nephew’s for birthday . In 10+ years of flying rc helicopters and drones, this thing is one of the most stable and easy to fly. recommend ..
Thanks.. very happy with the product..
perfect!! all work very very well... thanks!
Excellent drone!!, I recommend
Very good product, easy handling. Recommend store. 26 calendar days for delivery in Goiás.
Excellent excellent !! thanks Gifts for mens..
wow, very very happy!!
excellent drone and everything work perfect..
Excellent exactly as in ad
Wonderful product vendendor solved my problem immediately, reliable store
Good morning. Thank you for the excellent product , good luck and success.
Hello I just tried it works perfect...
good grone for the price
Got the product very fast. The quality is excellent. The child is very pleased. The store answers quickly. Helped solve all my questions. Seller recommend.
Came quickly). The store is a sociable and pleasant person. There are no complaints about quality and excellent product!!. I recommend the seller).
Delivery fast, well packed, corresponds to images.
It's been 8 - 10 days, everything works. Producer recommend
I went very quickly, the product excellent, no problem!... thanks
Very nice well packaged just as described waiting to test
All according to the description, shipment dotarła for Polish seamlessly, recommend to everyone salesman and its products!!!!
Recommended store, very fast, quality product
Got it right
For its money, a good toy, the order quickly came,
super happy, excellent! Accelerated Delivery came for 7 days, by courier.
Ótimo custo benefício,
Outside test do have to be as requirement
I have received it very well in time, and all as planned, I will prove it by the drone and if it goes right
Пришло в Воронеж за 4 дня. Куплено ребенку 11-ти лет в максимальной комплектации. Управляется легко, ребенок в восторге. Видео - вполне приличные 720p, но не более того. Продавцу большое спасибо!
Very fast!!! Excellent!!!
I ordered my son as a gift. And here came our order, opened and about the miracle! Quadrocopter's not working. I thought the problem was the batteries, charged all three, but to great regret the device does not work itself. opened the dispute, the store offered me to close the dispute and put a good a To which I agreed, but with one condition. Evaluation and feedback of ladies after the departure of a new quadrocopter. And then the seller began to pour, allegedly while I give a good feedback, he can not send the order. The correspondence lasted more than a week, he answered my messages only after 2 days. Pulled the time to end the defense and I couldn't reopen the dispute.
I ordered a quadrocopter on June 5, and on June 8 I received thanks to the store the goods came to Anapa whole and well packed a pity of Translation No, I advise Seller.
Everything is super! To the store Thank you very much! Ordered the second time, the first came defective, the seller returned the money. For training is excellent, flies well, it is perfectly controlled. Let's see how it will work and how much it will last. And so everything is fine! To the seller special thanks, I recommend!
All OK. Drone as per my first this type urzadzenie, exercises very well. No problem with steerer niem. Sometimes hard connects transmitter RC. But General all is OK.
great product and fast shipping
Everything is cool
There are glitches when taking off away in the side solves the problem this option, put the drone on the pad from where you will take off only then turn on their console and then.
Cool!! Complete accessories. The seller is very friendly. Before you start, you must calibrate the drone and the remote control, it will be more agile.The quality is very good. I bought three batteries. You can play for a long time, I recommend it! Gift for Men's!!
Thank you so much! Sorry no manual in Russian language. Everything corresponds to the description, great, I recommend to all this store.
The drone is excellent. i came quickly. I ordered a 4K camera with 2 batteries. I launched it in the room after 2 falls mastered. Thanks Gift for Men's!!
Very good like the product came without breakdown
It arrived earlier than I thought by airmail.
Todo muy bien. El vendedor envió unas alas de regalo. Excelente comunicación. La cámara me decepciona un poco. No es HD ni menos 4K
The drone fully corresponds to the description. The store is very responsible and responsive, quickly gets in touch (read my review above). In the plans to buy another drone. I'll take it here. Shop and I recommend it.